You may return or exchange an item within 7 DAYS OF RECEIVING YOUR PACKAGE with an opening video/picture of the item (if damaged during shipping) to qualify for an exchange or a return. Please note that we DO NOT reimburse for return shipping. Please read our Disclaimers & Warnings section for beauty and body products before requesting for refunds. Please DO NOT return any used products. Please note ALL CLEARANCE SALES ARE FINAL! Thank you for your cooperation!